Please submit a RMA request (click here) and leave your "serial number". We will forward your information to our distributor in your country and provide you the further assist according to your warranty.

Please update the FW and follow the steps below.

Gaming Chair FW :

Update FW SOP :
1. Click Update_Gaming_Chair_Step1, and wait for a while. Close the file and un-plug usb.
2. Plug usb, click Update_Gaming_Chair_Step2, and repeat the step above.

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