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Headset

Try to connect the headset to another machine or USB port. If the problem still exists, please submit a RMA request (click here) and leave your serial number and purchasing date. We will forward your information to our distributor in your country and provide you the further assist according to your warranty.

Please check our Downloads page and select the headset model to get the audio driver.

Place the side lining on the earcup and draw it back bit by bit. Slide the earpad lining slowly untill the entire earpad is attached to the earcup.

No. Please clean the dirt or dust with a wet cloth and keep it in a dry place.

Yes, our gaming headsets are designed for all shapes and sizes.

In-line controls let you adjust the volume and mute the audio. The volum control can affect the incoming audio from the headset. The mute bottom allow you to mute or un-mure the microphone.

EOS is the driver for EROS series, the surround sound headsets for gaming. EOS delivers thrilling surround sound for movies, games and music, and it also has multiple audio effects such as karaoke/magic voice settings which offers a wide variety of entertainment.

EOS software has been combined with the HERA software, so please download HERA software to adjust the sound system.

Try to connect the headset to another machine. If the problem still exists, please submit a RMA request (click here) and leave your serial number. We will forward your information to our distributor in your country and provide you the further assist according to your warranty.

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